Returns & Exchanges

We stand by our products with our Comfort Guarantee, allowing you to return your SAXX Underwear within 45 days of purchase if you are not 100% satisfied. Whether it is a fit issue or a change of heart, we make the process seamless to ensure you find your perfect pair.

Return Process

• 1.
  Start Your Return

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Choose Your Resolution

  Select whether you would like a full refund to your original payment method or an exchange for a different size, color, or style.

• 3.
  Print and Pack

  Generate your prepaid shipping label, print it out, and securely pack your items in their original packaging or a sturdy mailer.

• 4.
  Ship It Back

  Drop your package off at any authorized carrier location; once we receive and inspect your return, your refund or exchange will be processed within 7-10 business days.